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We Can Stop You From Wasting Your Time,
So You Can MAKE MORE MONEY!

(Now keep reading if you're ready to spend more time ON your business rather than in it.)

All our support packages below are designed with YOU, the small business owner, in mind. We also have lots of real resources and tools to help your business grow. It's a good idea to bookmark this website because we constantly add new strategies and secrets that will give you the business edge. click here now to bookmark this page

If you're looking for real support then you have come to the right place! Business Support Now provides a range of phone answering services to support Australian businesses. These services are designed to improve the lifestyle of business owners by removing the valuable time used on answering enquires, sending information and booking appointments / events.

Below you will see a table of features that each level of support provides. Each level of support can be varied to suit your business' sales structure. We take the time to get you know you and your business so that we can provide you the best phone answering and customer management services possible.

Our support packages at a glance

Feature	Level 1 Support Phone Answering Service	Level 2 Support Appointment Service	Level 3 Support Complete Customer Management Service
Fully trained consultant who specializing on your product / service
Phone answered from 9am - 5:30pm
Take messages
Ask your key questions to qualify the lead for you
Send you email / sms
Send infomation to customers
Give quotes
Make bookings / appointments
Send confirmation details and other relevant information
Update Data i.e. MYOB, Quickbooks, Calenders, Websites etc.
Confirm staff and equipment
Send you reports of work completed and hours used
Payment type	Per call	Easy monthly invoice for the time you use	Easy monthly invoice for the time you use
	More on Phone Answering Service	More on Appointment Service	More on Customer Management Service

STOP!!!
Why work IN your business
when you can work ON it?

If you have a small business and often have to do everything because you don't have the luxury of delegating tasks or rolls to others then BSN's Customer Management Service is perfect for you.

We found that before our clients started using our services they usually completed the following tasks themselves:

Answer all incoming phone calls
Quote customers
Follow up on enquiries
Send customers information
Update calender / diary
Update website details
Organise staff
Organise equipment
Follow up after meeting / booking / appointment
Update their data i.e. MYOB, Quickbooks etc.
and other various tasks...

Think of how much time this consumes. No wonder people complain of not having enough hours in the day! There is no time left to grow the business or even spend time with the family.

Why is this the case? Why do some business owners do everything? The most common reasons are:

1. I don't have enough $$$ to justify having extra staff
2. I can't be bothered teaching someone else how to do the tasks
3. When I did delegate, the tasks weren't done to a satisfactory level
4. My business is my baby, my creation and I don't want anyone ruining it

Do any of the reasons above sound like yours? I'm here to tell you that Business Support Now is here for YOU! We're just a phone call away. Let's blow the most common reasons apart.

REASON 1. "I don't have enough $$$ to justify having extra staff"

OUR REPLY: You only pay for what the time you use! Our accound manager, Sarah Churcher is highly experienced and she will help you through the transition process. We work closely with you to build a thorough working knowledge of your business and then train our phone consultants on your product.

Your business will be allocated 4 (that's right, four) consultants. One main consultant will be responsible for your business and will know your products and services thoroughly and 3 trained consultants for back up. All consultants will be tested regularly to ensure they stay up to date with your product knowledge.

This means you can have full time receptionists ready to take your calls from 9am to 5:30pm every day of the week. Sound good? Call us now to book an appointment 1300 300 977

REASON 2. "I can't be bothered teaching someone else how to do the tasks"

OUR REPLY: Your account manager sets aside time with you to create a procedures manual specifically designed for your business. So you will only have to teach 1 person. This may take a couple of days but it's important that we learn everything we can about your business so that we can take your calls with full confidence that we know what we're talking about.

REASON 3. "When I did delegate, the tasks weren't done to a satisfactory level"

OUR REPLY: This is the reason we create a procedures manual specifically for your business. We make sure all consultants know what to do for any incoming call. It is very important that the transition process runs smoothly so that your business will feel NO bumps in the road.

REASON 4. "My business is my baby, my creation and I don't want anyone ruining it"

OUR REPLY: Hmmm. Make a complete and accurate list of all the various things you get up to in a “normal” day. Now think about doing those tasks everyday for the rest of your business' life.

What happens to your business if you want to go on holiday?
Can you spend more time with your family if you wanted to?
When do you have time to work on your business?
What happens when you get too big to handle all the calls yourself?
Can customers get information from you right away?

If anyone is going to ruin your business, it's YOU! If you don't let go and make your business grow then you'll either be stuck in it or closing it. We don't want that! Our processes insure that when your customers call us, it will be like calling you. When we create your procedures manual, we make sure that it's up to your standard and we don't stop until we're 100% confident. You have full access to your phone consultants and account manager, so you can call them any time of the day to ask questions or inform us of any changes.

So, have I convinced you to give us a call yet? If you're thinking of using us to help you manage your customers then just call!

I look forward to hearing from you.

Darren Collins
Company Director
1300 300 977
info@businesssupportnow.com
www.businesssupportnow.com

Interested in leaning the secrets to improve your business? It is worth your while to keep in touch and subscribe to the BSN newsletter. We will keep you updated on key concepts to excel your profits now! Upon subscription you will receive a free eBook on the secrets to improve your business management right now. If you do not receive your ebook please contact us and we will email out a pdf version to you.

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To find out more, please call us on 1300 300 977. Alternatively, complete the form on the Contact Us page and one of our consultants will call you on the next business day.